Shipping & Delivery Policy

At Le Panier, every order is prepared with care. We work to ensure your selections arrive safely and beautifully, whether sent directly to your door or delivered locally.

Order Processing

Orders are processed as promptly as possible, Monday through Friday, excluding holidays. Custom gift baskets, corporate orders, and special requests may require additional preparation time.

Shipping & Delivery Rates

Available shipping methods, applicable fees, and estimated delivery times are provided at checkout when available. Delivery estimates are approximate and are not guaranteed. Delays may occur due to carrier conditions, weather, holidays, or circumstances beyond our control.

Local Delivery

Local delivery may be available in Charleston and the surrounding area on a case-by-case basis, depending on the destination, order details, and scheduling availability. Please contact us before placing your order to discuss arrangements and any applicable fees.

Supplier-Fulfilled Products

Some products are shipped directly by our trusted suppliers and may arrive separately from other items in your order. Processing times, shipping methods, and delivery estimates may vary by supplier.

Specialty & Temperature-Sensitive Products

Certain products, including caviar, require special handling during transit. Shipping availability and methods may vary by product and destination. Please review the options provided at checkout and arrange to receive temperature-sensitive deliveries promptly.

Delivery Issues

Please ensure your shipping or delivery address and contact information are accurate when placing your order. If your order is delayed, arrives damaged, or has another delivery issue, contact us promptly at meagan@lepaniershop.com with your order number so we can assist.

For questions or special delivery requests, please contact Le Panier. We will do our best to accommodate your needs and provide a thoughtful, seamless gifting experience.